If you decide not to renew your policy with us, you may need to send proof of no claims discount to your new insurer.

If you’ve received your renewal invitation, the proof of your no claims discount will be included in the pack. Please log into your portal here, to view your documents

If you’re cancelling your policy mid-term, please speak to one of our team via web chat.

Alternatively, you can call us on 0333 222 4540 to request this.