It is our intention to provide you with a high level of service at all times. In the unlikely event that you should have cause for complaint, please call us or email: complaints@brightsideinsurance.co.uk

Or alternatively write to: Customer Relations Manager, Brightside Park, Severn Bridge, Aust Bristol, BS35 4BL

We aim to resolve your complaint as quickly and fairly as possible. More information about our complaints handling procedures is available here.