We’ll send you a renewal invitation at least three weeks before your renewal date.

Your renewal invitation will detail if your policy is set to automatically renew.

If you do not want to renew your policy, and your policy is not set to automatically renew, you don’t need to do anything further. Your policy will automatically lapse if we do not receive payment.

If your policy is set to automatically renew, you will need to contact us to tell us you do not want to renew.

Visit your  portal to cancel your renewal or Opt Out of auto-renewal.

Alternatively, you can cancel your renewal over live chat.

If you are unable to log into your account or contact us via web chat, call us on 0333 222 4540.